Effective January 1, 2006, you must have an appointment in order to be seen in our office.  The front desk staff will not be able to answer any specific questions you have regarding your Section 8 Voucher Assistance. You must either telephone your caseworker or schedule an appointment with your caseworker to get answers to specific questions regarding your case.   The front desk staff will, however, be able to: • Accept paperwork for your caseworker
• Issue extensions on vouchers
• Issue Requests for Tenancy Approvals (RTA's)
• Respond to general questions regardinging moving, income changes, recertification and portions 

If you require a portion letter, you must contact your caseworker ahead of time so that it is ready for you to pick up at the front desk unless you would prefer it to be mailed to you.

Once again, you will not be able to be seen in our office without an appointment. To schedule an appointment to see your caseworker, please call (716) 882-0063.

Eligibility - this link will explain the eligibility criteria for rental assistance.

Reporting Income - this link will explain the income reporting requirements of applicants and participants.

Caseworkers - this link will help you determine who your caseworker is here at the office.

Move Process - this link explains the move process in some detail.

Discrimination Policy - this link will take you to HUD's web site regarding non-discrimination in Federally Assisted Housing